01
Describe the item accurately
Share what the item is, approximate dimensions and weight if known. Photos and model information can help the assigned company assess the equipment and crew needed.
02
Map the full carrying path
Include stairs, landings, doorways, elevators, slopes and distance from the vehicle. Mention fragile flooring, low ceilings or any access concern.
03
Check preparation and connections
Follow manufacturer instructions for preparing appliances or equipment. Disconnect power, water or gas through a qualified person when required; moving service does not include trade work unless expressly arranged.
04
Confirm handling arrangements
The company completing your move will confirm whether the item can be handled safely, what equipment is required and any limits or extra charges before you book.
For a more useful quote
What to share with Frontier
- Item description, dimensions and weight
- Photos and manufacturer details if available
- Stairs, turns, elevator and outdoor route
- Preparation or disconnection requirements
